Privacy policy for Hugo.FM Limited & Hugo.FM Games Limited:
We are committed to protecting your privacy. This Privacy Policy covers your use of our website, podcasts, voice apps on Amazon Alexa, mobile apps, and music. Hugo.FM Limited and Hugo.FM Games Limited (owner of AlexaGames.com) are UK-based companies, but our services are available globally.
1. Data Collection and Use
We collect information that Amazon sends us whenever you use our voice apps. This may include your device type, interactions within the app, time and date of use, duration of use, and other statistics. Our website, AlexaGames.com, does not use analytics or advertising cookies. If you send us a message through the website's contact form, we receive your name, email address and message and use them only to reply to you. For our mobile apps, we may collect similar app usage data.
The data we collect is used for delivering content, marketing, research, service improvement, and managing music distribution. We may also use this data to personalise your experience.
For our podcasts and music, we collect listening and streaming statistics through hosting and distribution platforms. These insights help us understand our audience and improve our content.
Our processing of personal data is based on various legal grounds, including your consent, contract fulfilment, and our legitimate interests in providing and improving our services.
2. Data Sharing and Third-Party Involvement
Your data may be shared with third-party analytics services, including Amazon's analytics for our Alexa skills and analytics tools for our mobile apps. Messages sent through our website's contact form are delivered to us by our email provider, Brevo. These providers uphold high standards of data protection.
3. User Rights, Consent, and Control
Users have the right to access, correct, delete, or restrict the use of their data as per applicable data protection laws. If you wish to exercise these rights, please contact us at the provided contact details.
By using our website, podcasts, voice apps, mobile apps, and music services, you consent to the data collection as outlined in this policy. If you wish to withdraw consent, you must discontinue the use of our services and disable the Alexa skill or mobile app.
4. Data Retention and Security
Data is retained for as long as it is useful and necessary to provide our services. We rely on trusted providers like Amazon AWS for data security and protection.
5. International Data Transfers and Law Compliance
We endeavour to comply with international data protection laws, including GDPR and CCPA where applicable. As we work with Amazon AWS and other global service providers, your data may be transferred and processed outside of your home country, including in the United States. We take appropriate steps to ensure that any data transfers comply with applicable privacy laws and that your data is protected.
6. Policy Updates
We reserve the right to modify this policy. Any changes will be posted on this page. Continued use of our services after modifications indicates your consent to the updated policy.
7. Cookies and Tracking Technologies
Our website does not use cookies or similar technologies for analytics or advertising, so we don't show a cookie consent banner.
Some third-party content works differently. For example, the video on our homepage only loads from YouTube when you press play, and YouTube may then store information on your device under its own policies. Our Cookie Policy explains this in more detail.
8. Affiliate Links and Third-Party Sites
Our website and apps may include affiliate links to third-party products and services. When you click on these links, you may be directed to an external website. These external sites may collect personal information about you, including but not limited to tracking your interactions and purchases. The collection and use of your information by these third-party sites are governed by their own privacy policies. We recommend that you read their privacy policies to understand how your personal information is handled. The use of affiliate links on our platforms does not result in the sharing of your personally identifiable information with these third-party sites, unless explicitly stated otherwise.
9. Children's Privacy
Our services, including voice apps and Mini Games, are designed to be family-friendly. However, we do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe we have collected such information, please contact us, and we will take appropriate action.
10. Contact Information
For any privacy concerns or data requests, please contact us using the form on this website under 'Contact'.